app.mooven.com - Operational
app.mooven.com
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Data collection - Operational
Data collection
VMS integrations - Operational
VMS integrations
SMS Alerts - Operational
SMS Alerts
Email Notifications - Operational
Email Notifications
This incident has been resolved.
We have identified the likely cause of this incident and have also identified that it likely also means that users will be unable to invite others to access Mooven. We are continuing to work on a fix for this incident.
We are currently investigating reports that users are currently unable to create new sites
Our fixes to integrations have been deployed and this incident has been resolved. Boards are now receiving updates with the latest travel time information
We have identified the cause as recently released code change to our VMS integrations and we are working on a fix for this incident.
This incident has been resolved as of 2023-04-12 02:00:00Z and data collection is now operating as expected
We are continuing to work on a fix for these intermittent interruptions to data collection
We are currently observing an elevated rate of failures in data collection that may result in missing datapoints across various sites and customers. The period of elevated failures was between 2023-04-11 2:05:00Z and 2023-04-11 6:30:00Z.
We are currently investigating an issue which impacts data collection for some of our customers. We are observing higher rates of failures when collecting data which may result in missing data points at various times impacting various customers.
Apr 2023 to Jun 2023
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