Notice history

99.91% uptime

Feb 2023 · 99.82%Mar · 100.0%Apr · 99.85%

Feb 2023

Mar 2023

Apr 2023

100.0% uptime

Feb 2023 · 99.99%Mar · 100.0%Apr · 100.0%

Feb 2023

Mar 2023

Apr 2023

99.95% uptime

Feb 2023 · 100.0%Mar · 100.0%Apr · 99.86%

Feb 2023

Mar 2023

Apr 2023

Resolved
April 12, 2023 at 11:33 PMUTC
Resolved
April 12, 2023 at 11:33 PMUTC
This incident has been resolved.
Identified
April 12, 2023 at 11:27 PMUTC
Identified
April 12, 2023 at 11:27 PMUTC
We have identified the likely cause of this incident and have also identified that it likely also means that users will be unable to invite others to access Mooven.
We are continuing to work on a fix for this incident.
Investigating
April 12, 2023 at 8:04 PMUTC
Investigating
April 12, 2023 at 8:04 PMUTC
We are currently investigating reports that users are currently unable to create new sites

Resolved
April 02, 2023 at 10:44 PMUTC
Resolved
April 02, 2023 at 10:44 PMUTC
Our fixes to integrations have been deployed and this incident has been resolved. Boards are now receiving updates with the latest travel time information
Identified
April 02, 2023 at 9:44 PMUTC
Identified
April 02, 2023 at 9:44 PMUTC
We have identified the cause as recently released code change to our VMS integrations and we are working on a fix for this incident.

Resolved
April 12, 2023 at 2:00 AMUTC
Resolved
April 12, 2023 at 2:00 AMUTC
This incident has been resolved as of 2023-04-12 02:00:00Z and data collection is now operating as expected
Identified
April 11, 2023 at 11:07 PMUTC
Identified
April 11, 2023 at 11:07 PMUTC
We are continuing to work on a fix for these intermittent interruptions to data collection
Update
April 11, 2023 at 2:00 AMUTC
Update
April 11, 2023 at 2:00 AMUTC
We are currently observing an elevated rate of failures in data collection that may result in missing datapoints across various sites and customers. The period of elevated failures was between 2023-04-11 2:05:00Z and 2023-04-11 6:30:00Z.
Investigating
April 01, 2023 at 4:00 AMUTC
Investigating
April 01, 2023 at 4:00 AMUTC
We are currently investigating an issue which impacts data collection for some of our customers. We are observing higher rates of failures when collecting data which may result in missing data points at various times impacting various customers.

Resolved
March 03, 2023 at 4:49 AMUTC
Resolved
March 03, 2023 at 4:49 AMUTC
This incident has been resolved. Undelivered messages have been sent to users, albeit delayed.
Monitoring
March 03, 2023 at 4:38 AMUTC
Monitoring
March 03, 2023 at 4:38 AMUTC
We have identified the root cause and are now working on the resolution
Identified
March 03, 2023 at 4:17 AMUTC
Identified
March 03, 2023 at 4:17 AMUTC
We have identified the root cause and are now working on the resolution

Resolved
February 25, 2023 at 5:02 PMUTC
Resolved
February 25, 2023 at 5:02 PMUTC
Data collection has successfully resumed for all of our customers.
The affected period was between 2023-02-26 5:50am NZT to 2023-02-26 6:02am NZT, you may observe a missing data point around that time.
Investigating
February 25, 2023 at 4:50 PMUTC
Investigating
February 25, 2023 at 4:50 PMUTC
We are currently investigating an issue which impacts data collection for some of our customers.

Resolved
February 02, 2023 at 2:42 AMUTC
Resolved
February 02, 2023 at 2:42 AMUTC
We have resolved this issue and users should be able to view the Site overview page successfully
Investigating
February 01, 2023 at 10:40 PMUTC
Investigating
February 01, 2023 at 10:40 PMUTC
We are investigating a scenario where users experience an indefinite loading state when visiting the Site overview page (e.g. https://app.mooven.com/sites/100/overview/sites). Other pages are unaffected.

Feb 2023 to Apr 2023

Mooven - Notice history