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app.mooven.com - Operational
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Data collection - Operational
Data collection
VMS integrations - Operational
VMS integrations
SMS Alerts - Operational
SMS Alerts
Email Notifications - Operational
Email Notifications
Intermittent failures in data collection has been resolved for all customers. Get in contact with us if you observe any missing data points.
We are currently observing higher than normal error rates during data collection which may impact data collection for some of our customers. This may result in occasional gaps in the data points visible.
UK customers can now receive all types of SMS messages from us
We are investigating a period when we were unable to send SMS messages to users with UK (+44) mobile numbers. This will impact receiving both KPI breach SMS notifications and 2FA SMS codes.
Data collection has successfully resumed across all our customers' sites. The impacted period was between 2022-12-16 21:06 UTC and 2022-12-16 21:13 UTC.
We are currently investigating an incident which impacts data collection across the majority of our customers' sites
Traffic count data is now available in a site's Planning page if a count station has been associated with that site
Currently traffic count data is not displaying in a site's Planning page, even when count stations have been associated with that site
You are currently unable to access Mooven if you visit https://portal.mooven.com or https://portal.mooven.io. However you can still access Mooven at https://app.mooven.comJust a reminder that from 3 Feb 2023, https://app.mooven.com will be the only URL where you will be able to access Mooven.
You can again access Mooven at https://portal.mooven.com and https://portal.mooven.io.Just a reminder that from 3 Feb 2023, https://app.mooven.com will be the only URL where you will be able to access Mooven.
We just resolved the issue. You will again be able to access Mooven at https://portal.mooven.com and https://portal.mooven.io. There was no interruption to data collection during this time.
We are continuing to work on a fix for this incident.
Data collection has successfully resumed across all our customers' sites. You may notice a gap in data collected between 2022-11-04 01:55 UTC and 2022-11-04 02:25 UTC. If this will cause you a significant problem please get in contact with us.
We are currently investigating an incident which impacts data collection across all of our customers' sites
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