Mooven - Web portal is unavailable – Incident details

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Web portal is unavailable

ResolvedMajor outage57 minutes

Affected

app.mooven.com

Major outage from 12:30 AM to 1:27 AM

  • ResolvedUTC

    This incident is resolved. The Mooven web portal has been operating normally since 1:58PM NZT. Total duration of impact: 28 minutes.

    Data collection from your sites has continued throughout and is unaffected.

  • MonitoringUTC

    A fix has been applied and the Mooven web portal is available again as of 1:58 PM NZT. We are monitoring closely to confirm the service is fully stable before we close this incident.

    If you are still seeing problems, please refresh your browser first, and contact us if it persists.

    Next update by 2:30 PM NZT.

  • IdentifiedUTC

    We have identified the cause of the outage affecting the Mooven web portal and are working to restore access.

  • InvestigatingUTC
    We are currently investigating this incident.